Our goal is to fill your order as quickly as possible. Most orders ship within 2 business days of the order date. In the event that we have sold out of an item we may be unable to fulfill your order. If we are unable to fulfill your order we will contact you by email as soon as possible.

Your Credit Card will not be charged until your order ships.

Shipping

Snowgearplus.com ships via UPS ground to the continental US. At this time, we are unable to ship to Alaska or Hawaii or internationally.

If you need an order shipped UPS 3-day, 2-day or Next Day – please call 800-544-8132. Actual expedited shipping charges will apply.

If there is any delay in shipping your order, you will be notified by email.

Returns

At snowgearplus.com your satisfaction is important to us. Any unused and unaltered item purchased from us may be returned for a full refund (less any shipping charges) within 7 days of you receiving your order.

All returns MUST:

• Be in their original condition
• Include all original tags and product packaging
• Include a copy of the original order email or packing slip
• If you are exchanging an item please include details for the new item

Ship all returns insured and prepaid to:

IF USING US POSTAL SERVICE

Snowgearplus.com – Returns
P.O. Box 117
Lovell, Maine 04051

IF USING UPS

Snowgearplus.com – Returns
10 Melanie Lane
Fryeburg, Maine 04037

COD returns will not be accepted. Refunds will be issued to the credit card the purchase was made on. We reserve the right to determine, at our sole discretion, the condition of returned merchandise.